Equestrian sport is a fascinating subject. However, these days I have to indulge my passion in front of the television, because my mare is “indisposed”. After three years of trying, getting more desperate with every passing year, my gorgeous pure-bred Friesian mare has finally managed to get herself pregnant. At the grand old age of [...]

Last week after a presentation, we had the standard networking post presentation event. In a bid to ensure that he was communicating with all potential clients, a presenter sidled up and asked the standard what do you do question. Standing next to a gentleman whose business consisted of plumbed in water systems, on hearing water, [...]

When preparing your booth for a Trade Show you might think the attendees should be your primary focus. After all, that’s why you paid the big bucks, right? In all actuality, this is only partially true. In fact, the full truth just may surprise you. In most industries and organizations there are people that Malcolm [...]

Most businesses lately are turning more and more towards the use of laptops, smart phones and even PDA’s or Pocket PC’s to help keep in touch with clients and keep the business running in tip top shape. From the tiniest communication device to the priciest laptop, there are several things you should keep in mind [...]

Just when you didn’t think it was happening, or when complacency took full possession of our comfort zones – it started to happen again. This time, apparently, it means business. What is this new version of an old problem? Why it’s our old friend, the energy crisis. This past week, gasoline prices jumped back above [...]

There’s a good chance that you’ve attended corporate events in the past, the good one’s look easy, everything just seems to flow and many people think “I could do that”. The truth is that you probably can do it but to make it a success you need precision planning, an eye for detail and the [...]

Becoming a great conversationalist takes proper planning and hard work. But, mastering the art of conversation is worth it. Outstanding conversation gets noticed and so does the person behind it. Have you ever been to a social event and watched someone with an “Aw Shucks, I’m from a farm down home” look about them because [...]

Listening is one of the most effective communication skills we can learn. For it to be really effective we must learn to ‘actively’ listen. Normal everyday listening allows us think about what’s being said, form a response, offer a solution or advice or just be waiting for them to stop talking so we can say [...]

Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events where you will be meeting a large number of people, how do you remember all those names? Get Ready The first step [...]

All too often we think ‘we know what is best for our business’ when in fact we do not know if the customer agrees with us or not! The good news is that most business operators are keen to gather new information – but the bad news is that many will never put any of [...]